in Dubai and the rest of the UAE
Employee disputes can be very costly and time-consuming for management. They can also have a negative effect on employee relations, and on the wider organisation. Our employment mediation services tailored for UAE business’ are designed to resolve disputes and start conversations.
Typical employment disputes might include:
- Disputes between employees
- Disputes between an employee and a manager
- Bullying and harassment cases
- Issues relating to sickness and absenteeism
- Equal pay disputes
Employment mediation can help save you valuable management time and productivity, fewer escalating disputes and have an overall positive effect on employee relations.
What is Employment Mediation?
Employment mediation is a voluntary and confidential process where a neutral third-party facilitates a conversation between two or more employees who are experiencing conflict. Workplace Mediation can help to resolve a dispute in a timely way that can be very beneficial for all concerned, and help to alleviate the following concerns;
- Reduced staff morale
- Increased stress for managers and staff leading to worsening sickness absence levels.
- A decrease in productivity
- Damage an organisation’s reputation
- Loss of talent and related recruitment costs
- Deflection of management time away from business priorities
- Development of a blame culture
- Escalation to Employment Tribunal claims
Savings in management time and productivity, fewer escalating disputes and the positive effect this can have on employee relations makes mediation a truly worthwhile intervention.
Employment Mediation Process
Employment mediation is undertaken on a staged basis designed to deal with the circumstances and complexity of the dispute situation. When a business dispute arises, a neutral third-party mediator is brought in to facilitate a conversation between the parties involved. The mediator doesn’t take sides or make decisions, but rather helps the parties identify the root cause of the issue and work together to find a mutually beneficial solution.
Here’s a typical example of how it works:
- Each party shares their perspective on the issue
- A joint discussion takes places to identify shared goals and interests
- The mediator guides the conversation, asking questions and promoting active listening to ensure all voices are heard
Through this collaborative approach, Employment mediation can:
- Resolves conflicts quickly and efficiently.
- Saves time and resources compared to litigation.
- Builds trust and improves relationships within the team.
- Contributes to a more positive and productive work environment
Employment Mediation Service Costs
Fees are AED 19,500 + VAT per day.
- Expenses covering travel and accommodation are charged at cost.
- Most mediations are completed within 1 to 1.5 days.
- Fees for workplace mediations are usually paid by the employer.
Why Choose Crowther Mediation
Crowther Mediation are uniquely position to offer Employment Mediation services to business’s in the UAE. Here are some of the reasons why we’re the right choice for your business:
1. Experienced Mediators
Our mediators bring years of expertise in dispute resolutions for businesses in Dubai and the rest of the UAE.
2. Confidential and impartial
The discussions you have with our mediators are entirely confidential and impartial, giving you the freedom to discuss and explore all options in a safe and controlled environment.
3. Cost-effective solutions
Our Employment mediation service helps you save time, reduce legal expenses and achieve a fair solution without the stress of prolonged legal battles.
4. Support for all stage of employee disputes
Whether you are just looking to explore employment mediation as an option or seeking a resolution after other methods have failed, we’re here to guide you every step of the way.
FAQ’s
Why is employment mediation important in a UAE business?
Mediation is important for UAE business’s because it provides a constructive and confidential process for resolving conflicts and disputes in a fair and efficient manner. It allows employees to express their concerns and feelings, and can help to reduce stress, improve communication, and increase employee satisfaction and retention. Mediation can also help to preserve working relationships, reduce the risk of litigation, and promote a positive and productive work environment.
Is employment mediation suitable for complaints for workplace bullying?
Mediation can be a suitable option for resolving workplace bullying complaints, but only if certain conditions are met. The most important condition is that the employee who is being bullied feels safe and supported throughout the process. This means that the mediator must be experienced in handling workplace bullying cases, and the employer must commit to taking any agreed-upon actions to prevent further bullying. Additionally, the employee should not feel pressured to mediate with the bully, and should have an option to withdraw from the process at any time.
What happens when employment mediation fails in the workplace?
When mediation fails in the workplace, it can lead to a stalemate, where the parties remain unable to reach a resolution. This can result in further escalation of the conflict, potentially causing more harm to relationships, productivity, and overall work environment. In such cases, employers may need to consider alternative approaches, such as formal grievance procedures, arbitration, or even termination of employment.
How to prepare for employment mediation
To prepare for employment mediation, it is essential to gather information and thoughts about the conflict before the mediation session. This includes: identifying the issues, gathering facts, and considering the interests and needs of all parties involved. It’s also important to prepare mentally by managing stress and emotions, and to have a clear understanding of what you want to achieve from the mediation process. Additionally, having a clear and concise communication strategy can be helpful in ensuring that your concerns are effectively conveyed during the mediation session.
Contact Us
For more information about how our employment mediation services can help resolve your workplace disputes, please get in touch with a member of our specialist team today.
