in Dubai and the rest of the UAE
Our 2-day Certified Workplace Mediation Skills Training course is ideal for HR professionals and managers who require the necessary skills for resolving employee disputes.
Mediation Skills Training for HR Professionals & Managers
Our Certified Workplace Mediation skills training course is aimed at HR professionals and line managers who find themselves dealing with disputes in the work place and would like to have the necessary skills to :
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Identify conflict in the early stages
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Diffuse high conflict situations
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Address issues directly with staff
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Explore options
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Identify solutions
What are workplace disputes?
Workplace disputes can be very costly and time consuming for management. They can also have a negative effect on employee relations, and on the wider organisation.
Typical workplace disputes might include:
- Disputes between employees
- Disputes between an employee and a manager
- Bullying and harassment cases
- Issues relating to sickness and absenteeism
- Equal pay disputes
What to expect
Trainers are available to you throughout the day to discuss any aspect of the course including practical difficulties. Crowther Mediation brings together leading knowledge in the field of Workplace Mediation skills training to ensure that each delegate understands the context and application of the core skills needed to become an excellent certified workplace mediator.
The course creates a rich and stimulating environment with plenty of opportunities to interact with the course trainers and fellow delegates. Case study mediation exercises, group discussions and debriefing sessions enable you to practice the skills you have learned.

“Treat employees like they make a difference and they will.”
BJim Goodnight, CEO and co-founder of SAS Institute
Why train with Crowther Mediation?

Crowther Mediation have earned a reputation for excellence in dispute resolution. Our mediators have achieved incredible results in high profile, complex matters all over the world. We have also lobbied for changes in legislation in the UAE, Greece, UK and Pakistan. We have sat on the board of numerous organisations shaping the future of mediation and developing the mediation processes we use in various legal frameworks today.
Having taught mediation and dispute resolution globally, for a number of years, it made sense for us to develop our own Civil/ Workplace Mediation Foundation Training Course in 2020.
The course achieved instant recognition, becoming the fastest accredited course. It became clear to us, the mediation market had been waiting for this. The Crowther Mediation Civil & Commercial Foundation Training Course is delivered in universities in the UAE, UK and Europe.
Our trainers all have a wealth of experience in the field of mediation, and this is evidenced in the training they deliver. Delegates benefit from working with real life scenarios and trainers who have learned from their own experiences and are willing to share those experiences. Their knowledge and passion for mediation can be seen in the lectures they deliver and their anecdotal teachings.
Our accreditations

Enquire now!
If you would like further information relating to our training courses, please contact us directly to arrange a call with one of our lead trainers.
